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Legal

Privacy Policy

Last updated: April 9, 2026

This Privacy Policy describes how dotqr (“we”, “us”) collects, uses, and shares information when you use our websites, applications, and related services (the “Service”). By using the Service, you agree to this policy. If you do not agree, please do not use the Service.

1. Information we collect

Depending on how you use the Service, we may collect:

  • Account data: such as name, email address, and authentication identifiers when you register or sign in (including via third-party login if enabled).
  • Content you provide: text, links, images, QR configuration, landing page content, and similar materials you upload or enter.
  • Usage and technical data: IP address, device and browser type, general location derived from IP or network information, timestamps, pages viewed, referral information, and diagnostic logs needed to operate and secure the Service.
  • Analytics and performance data: aggregated or pseudonymous data about how QR codes and pages are scanned or viewed, where such features are offered.
  • Payment-related data: when you purchase a subscription or credits, our payment processors may collect billing details; we typically receive limited information (such as transaction status) rather than full card numbers.
  • Communications: messages you send to us (for example support requests or Messenger conversations initiated through links we provide).

2. How we use information

We use the information above to:

  • Provide, host, and improve the Service (including generating and resolving QR codes and dynamic links).
  • Authenticate users, prevent fraud and abuse, and protect security.
  • Process payments and fulfill subscriptions or credit purchases.
  • Send service-related notices (such as account, billing, or security messages).
  • Analyze usage in aggregate to improve features and reliability.
  • Comply with legal obligations and enforce our terms.

3. Legal bases (where applicable)

If laws such as the GDPR apply, we rely on appropriate bases including: performance of a contract, legitimate interests (for example security and product improvement, balanced against your rights), consent where required (such as certain cookies or marketing, if used), and legal obligation.

4. Sharing of information

We may share information with:

  • Service providers who host infrastructure, send email, process payments, provide analytics, or assist our operations, under contractual safeguards.
  • Third-party platforms when you choose to connect or share (for example OAuth login or messaging platforms).
  • Legal and safety: when required by law, court order, or to protect rights, safety, and security.
  • Business transfers: in connection with a merger, acquisition, or sale of assets, subject to appropriate notices.

We do not sell your personal information as a commodity. Where “sale” or “sharing” has specific definitions under local law (for example certain US state laws), we describe choices below.

5. Retention

We retain information for as long as your account is active and as needed to provide the Service, comply with law, resolve disputes, and enforce our agreements. Technical logs may be kept for shorter periods in rotation. You may request deletion of your account subject to legal exceptions; some residual copies may persist in backups for a limited time.

6. Security

We implement reasonable administrative, technical, and organizational measures designed to protect information. No method of transmission or storage is completely secure; we cannot guarantee absolute security.

7. Your rights and choices

Depending on your location, you may have rights to access, correct, delete, or export personal information, or to object to or restrict certain processing. You may also have the right to withdraw consent where processing is consent-based.

To exercise these rights, contact us at the contact or support options we publish on this website. We may need to verify your request. You may also lodge a complaint with a data protection authority where applicable.

8. Children

The Service is not directed at children under the age where parental consent is required in your region. We do not knowingly collect personal information from such children. If you believe we have, contact us and we will take appropriate steps.

9. International transfers

We may process information in countries other than your own. Where required, we use appropriate safeguards (such as standard contractual clauses) for cross-border transfers.

10. Cookies and similar technologies

We may use cookies, local storage, or similar technologies for session management, preferences, security, and analytics. You can control cookies through your browser settings; blocking some cookies may affect functionality.

11. Changes to this policy

We may update this Privacy Policy from time to time. We will post the revised version on this page and update the “Last updated” date. For material changes, we may provide additional notice (for example by email or a notice in the Service). Continued use after changes means you accept the updated policy.

12. Contact

For privacy questions or requests, contact us at the contact or support options we publish on this website.